Shipping & Delivery Policy
1. Nature of Services
Dilraj Builders Private Limited mainly provides:
- Real estate consultation
- Property booking assistance
- Site visit coordination
- Project information
- Digital brochures
- Documentation support
- Customer communication services
Most services are delivered digitally or through direct customer interaction.
2. Digital Delivery
Upon inquiry or registration, users may receive:
- Project brochures
- Payment receipts
- Booking confirmations
- Property details
- Site visit information
- Email or WhatsApp communication
through:
- SMS
- Phone calls
- Website forms
Digital communications are generally delivered within a reasonable timeframe after successful submission or verification.
3. Physical Document Delivery
Where physical documentation is required, delivery timelines may vary depending on:
- Customer location
- Courier availability
- Government processing timelines
- Documentation requirements
The Company is not responsible for delays caused by:
- Courier partners
- Incorrect customer information
- Government authorities
- Natural events or technical issues
4. Delivery Timelines
Estimated delivery timelines are indicative only and may vary.
The Company does not guarantee fixed delivery dates for:
- Property documents
- Agreements
- Government approvals
- Possession timelines
- Registration-related documentation
5. Customer Responsibilities
Customers are responsible for providing:
- Accurate contact information
- Correct delivery address
- Valid email address
- Reachable phone number
The Company shall not be liable for failed delivery due to incorrect information submitted by the customer.
6. Third-Party Services
Some delivery or communication services may be handled by third-party providers including:
- Courier services
- Payment gateways
- CRM systems
- WhatsApp communication tools
- Email platforms
The Company is not responsible for delays or failures caused by third-party service providers.
7. Force Majeure
Delivery timelines may be affected by circumstances beyond reasonable control, including:
- Government restrictions
- Natural disasters
- Internet or server failures
- Technical disruptions
- Regulatory delays
- Public emergencies
8. Policy Updates
Dilraj Builders Private Limited reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.
Updated versions will be published on this page with the revised effective date.
9. Contact Information
Dilraj Builders Private Limited
Website: https://dilrajbuildersprivatelimited.com/
For shipping or delivery-related queries, users may contact us through the official communication channels available on the website.
Acceptance
By using our website or services, you acknowledge and agree to this Shipping & Delivery Policy.